Our system uses content filtering to ensure a safe and inclusive environment. Messages may be blocked if they fall into certain prohibited categories. Here’s an overview of common reasons:
Categories That Trigger Blocking
Hate Speech: Statements targeting individuals or groups based on race, religion, or gender.
Violence: Content that threatens or promotes physical harm.
Adult Content: Explicit or sexual material.
Self-Harm: Messages encouraging self-harm or suicide.
Manipulation & System Risks: Attempts to bypass filters, provide illegal content, or manipulate the system.
Severity Levels
Content is assessed across severity levels to filter varying intensities, and high-risk content is blocked to maintain compliance and user safety.
To learn more about how to avoid blocked messages read our blog post Why Was My Message Blocked? Understanding Content Violations and Safe Communication