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What to Do If You Receive a Block Notification?

If your message has been blocked, it likely contains content that the system identified as potentially harmful or in violation of guidelines. To proceed:


  • Review your message to see if it might contain words or topics that could be misinterpreted as unsafe.

  • Adjust your wording to avoid sensitive topics, or rephrase any statements that might seem harsh or explicit.

  • Contact Support if you believe your message was incorrectly flagged. They can help clarify specific guidelines.

Why was my message blocked?

Our system uses content filtering to ensure a safe and inclusive environment. Messages may be blocked if they fall into certain prohibited categories. Here’s an overview of common reasons:


Categories That Trigger Blocking

  • Hate Speech: Statements targeting individuals or groups based on race, religion, or gender.

  • Violence: Content that threatens or promotes physical harm.

  • Adult Content: Explicit or sexual material.

  • Self-Harm: Messages encouraging self-harm or suicide.

  • Manipulation & System Risks: Attempts to bypass filters, provide illegal content, or manipulate the system.


Severity Levels

Content is assessed across severity levels to filter varying intensities, and high-risk content is blocked to maintain compliance and user safety.


To learn more about how to avoid blocked messages read our blog post Why Was My Message Blocked? Understanding Content Violations and Safe Communication

How can I use Fyrma on my mobile device

You can easily add Fyrma as an app to your Android and iOS device.

  • Open your Chrome browser and open up https://app.fyrma.com

  • Select the Menü Button in the URL bar


  • Select "Add to homescreen"



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Kontakt

Wenn du Fragen oder Bedenken hast, die in unseren FAQs nicht angesprochen werden, zögere nicht, uns zu kontaktieren.

Datenverarbeitung

Wir erfassen und speichern persönliche Informationen sicher, um unsere Dienste zu verbessern, und geben sie nur an notwendige Anbieter weiter, wobei Sie gleichzeitig die Kontrolle über Ihre Daten behalten. Weitere Einzelheiten finden Sie in unserer Datenschutzrichtlinie.

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